White label solution for the Appliances catalogue

Executive Summary

My client, a large finantial services company in the UK, deliver to its customers self-service Digital journeys where customers can manage their account, register or buy new products, make claims, and replace appliances. These journeys are branded based on contractual requirements for different brands.

The solution to deliver a branded white-label journey relies on the data attributes that can differ based on products, offers, promotions and appliance type.

Francioni delivered a white-label solution for the product catalogue to enable the rollout of new sites without the need to change existing code and infrastructure and to reduce the time-to-market of new products.

About the Client

For over a hundred years, our client have been a trusted provider of aftercare for millions of domestic appliances. Today, they are the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.

Products and services

They provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

The Challenge

Different Data Attributes

The objective is to address the need for different “shapes” of data without having to constantly create new infrastructure and increase the complexity of the architecture and frequent code changes.

Single API    

One key requirement was to simplify the access to the catalogue data via a common API and be able to retrieve the multidimensional view of the catalogue data.

CI/CD for Data Changes

Multiple business and clients have different data update patterns and it is key for the business that data changes can be delivered at very short notice to any environment and changes rolled back if needed.

The Solution

A detailed discovery of business requirements and possible future changes was conducted and a robust solution to address the requirement of constant changes to data. This solution was build to deliver the required flexibility without compromise the performance of the data access, low storage costs, and no operation required.

At Francioni we have a team of Solution Architects  that will discuss specific project requirements with the different delivery teams and leverage our library of reusable accelerators to deliver reliable Infrastructure as Code in the speed your organisation need.

For this Financial Services client we delivered a Serverless solution using API Gateway, Lambda and DynamoDB with no fixed costs and no need for operations to support servers, software upgrades, security issues of incidents. The many different projects teams can update data as required and the serverless solution will deliver it to where it is needed.

Results and Benefits

Data Flexibility

A well designed solution for key-based frequent accessed data using DynamoDB has many benefits starting with the flexibility of changing the “shape” of data without having to change “table definitions”, scalability, and costs.

Code reusability

Having patters defined the different delivery teams work on the same delivery process and code reusability improved with the introduction of shared code libraries and monorepo. Code reusability improved time to market and reduction of incidents.

Cost benefits

Running a catalogue on a serverless architecture remove the need for running instances and databases. This means you do not need to worry about operation costs and the solution will scale when needed.

White label solution for the Appliances catalogue

Executive Summary

My client, a large finantial services company in the UK, deliver to its customers self-service Digital journeys where customers can manage their account, register or buy new products, make claims, and replace appliances. These journeys are branded based on contractual requirements for different brands.

The solution to deliver a branded white-label journey relies on the data attributes that can differ based on products, offers, promotions and appliance type.

Francioni delivered a white-label solution for the product catalogue to enable the rollout of new sites without the need to change existing code and infrastructure and to reduce the time-to-market of new products.

The Challenge

Different Data Attributes

The objective is to address the need for different “shapes” of data without having to constantly create new infrastructure and increase the complexity of the architecture and frequent code changes.

Single API    

One key requirement was to simplify the access to the catalogue data via a common API and be able to retrieve the multidimensional view of the catalogue data.

CI/CD for Data Changes

Multiple business and clients have different data update patterns and it is key for the business that data changes can be delivered at very short notice to any environment and changes rolled back if needed.

The Solution

A detailed discovery of business requirements and possible future changes was conducted and a robust solution to address the requirement of constant changes to data. This solution was build to deliver the required flexibility without compromise the performance of the data access, low storage costs, and no operation required.

At Francioni we have a team of Solution Architects  that will discuss specific project requirements with the different delivery teams and leverage our library of reusable accelerators to deliver reliable Infrastructure as Code in the speed your organisation need.

For this Financial Services client we delivered a Serverless solution using API Gateway, Lambda and DynamoDB with no fixed costs and no need for operations to support servers, software upgrades, security issues of incidents. The many different projects teams can update data as required and the serverless solution will deliver it to where it is needed.

Results and Benefits

Data Flexibility

A well designed solution for key-based frequent accessed data using DynamoDB has many benefits starting with the flexibility of changing the “shape” of data without having to change “table definitions”, scalability, and costs.

Code reusability

Having patters defined the different delivery teams work on the same delivery process and code reusability improved with the introduction of shared code libraries and monorepo. Code reusability improved time to market and reduction of incidents.

Cost benefits

Running a catalogue on a serverless architecture remove the need for running instances and databases. This means you do not need to worry about operation costs and the solution will scale when needed.

About the Client

For over a hundred years, our client have been a trusted provider of aftercare for millions of domestic appliances. Today, they are the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.

Products and services

They provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

Reduced Risk

Manual deployments are highly error prone. What is the impact of ONE failed production deployment to your company financed and brand image?

Decreased Cost

Save money on instances, databases and operations. Serverless solution for frequent accessed data is an excellent option to reduce OPEX.

Scale when required

The Serverless Pipeline will use resources when needed and and scale automatically. No need to buy more servers, CPU or memory.

Improved Time to Market

CI/CD is at the core of the DevOps solution. Organisations embracing DevOps increased their response time and strategic advantage.

About Francioni

Francioni is an AWS Lambda, API Gateway and CloudFormation delivery partner and we offer support for modernisation, operational optimisation, cost management & more.

Give us a call and we can help your organisation migrate to the AWS Cloud and reduce your TCO.

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How can we help?

Our London team will be in touch to discuss how we can help your organisation.

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